Job Opportunity: Assistant Manager – CRM and Operations
Location: On-site in New Delhi
Company: Proman Securitech Pvt Ltd
Proman Securitech Pvt Ltd, a leading name in the security services industry, is looking for an experienced and skilled professional to join our team as an Assistant Manager – CRM and Operations. This is a full-time role designed for individuals who excel at managing customer relationships, coordinating operations, and contributing to organizational growth.
Role Overview:
As the Assistant Manager – CRM and Operations, you will be responsible for handling day-to-day tasks related to customer relationship management and operational coordination. This role combines strong communication and sales skills with technical proficiency to support the organization in delivering exceptional service. You will work closely with clients, teams, and management to ensure smooth operations and high customer satisfaction.
Key Responsibilities:
- Customer Relationship Management (CRM): Build and maintain strong relationships with clients to enhance satisfaction and loyalty.
- Operations Coordination: Oversee daily operational activities and ensure seamless coordination between teams.
- Report Generation: Prepare and analyze reports to monitor progress and support decision-making.
- Sales Support: Assist in sales-related activities and contribute to achieving revenue targets.
- Team Collaboration: Work closely with team members to ensure tasks are completed efficiently and align with organizational goals.
- Technical Proficiency: Utilize tools like Excel and Word to manage data, create reports, and streamline operations.
Qualifications and Skills:
- A minimum of 5 years of experience in the security services industry is mandatory.
- Expertise in tools such as Excel and Word, with strong report-generation capabilities.
- Excellent communication and interpersonal skills to effectively manage client and team interactions.
- Proven ability to multi-task and prioritize tasks in a fast-paced environment.
- Demonstrated sales acumen and the ability to contribute to business growth.
- A Bachelor’s degree is preferred.
What We’re Looking For:
We’re seeking a highly organized, motivated, and results-driven individual with a proven track record in CRM and operations management. The ideal candidate will possess strong problem-solving abilities, attention to detail, and the ability to work collaboratively in a team environment.
Why Join Proman Securitech Pvt Ltd?
Proman Securitech is a leader in the security services industry, known for delivering high-quality solutions. As an Assistant Manager – CRM and Operations, you will have the opportunity to contribute to our mission, develop your skills, and grow your career in a supportive and dynamic work environment.
How to Apply:
If you are a dedicated professional with the qualifications and expertise we’re looking for, we’d love to hear from you. Apply today and take the next step in your career with Proman Securitech Pvt Ltd!
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